Operations Centers

Maximize Operational Intelligence. Empower Critical Decisions

The only solution integrating video walls, advanced operator workstations, war rooms, and emergency mass notifications under a single pane-of-glass.

Userful Quad-play Solution

Why Userful?

Quad-Play for Advanced Operations

Operations Center

Create a flexible video wall any type of operations center: EOC, NOC, SOC, or CSOC.

Advanced Operator Workstations

Soft-KVM functionality for operators to use keyboard and mouse across multiple interactive sources.

War / Situation Rooms

Share content in a secure, air-gapped meeting space for better collaboration & visibility of critical information.

Emergency Mass Notification Signage

Create a centralized hub for sharing information and responding to security incidents effectively.

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Intuitive Interface

Your display configuration is important and may need to change at a moment’s notice. With Userful’s easy to use UI gives operators the ability to change and save preset information on the video wall at the push of a button.

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My favorite feature, is the drag and drop from the source to display - you can get any source on the wall with a simple drag and drop that is hard to mess up and easy to teach
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David Walker
Security Engineer, Papa John's
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Centralized Management

Allow your operators, no matter where they are located, to control and stream any source of information to any screen around the globe using a keyboard & mouse. This will enhance real-time collaboration and improve your operators’ situational awareness.

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The flexibility of delivering the video wall content via the network, and having the streamlined zero clients on-site, rather than having media players, and controllers that take up a lot of space, is a great advantage to the Userful solution.
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Stephen Lee
Vice President of Tuck Technologies, Dataminr
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Go Beyond The Operations Center

Userful’s software solution is display-agnostic and built to run on IT-standards.  This means you can securely share critical information and dashboards across multiple different displays outside of the control room for emergency mass notification, war / situation rooms and beyond.

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The flexibility of the Userful devices allows us to use the same system for individual display or for display walls. This allows our digital display dollars to go further and thus allowing us to invest in a more robust digital display environment)
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Adam S.
CTE Director, Cheney School District
Case Studies

Userful in Operations Centers and Beyond

SpearTip

SpearTip is a cyber counterintelligence firm that proactively protects its diverse range of multinational clients against cyber threats of all kinds.

Their team of security analysts is constantly monitoring malicious activity and potential vulnerabilities to provide their clients with industry-leading protection.

By choosing Userful’s software-defined platform, the SpearTip team spent only 20% on the deployment compared to alternate solutions and was able to benefit from reduced total cost of ownership as programming, training, and networking were provided.

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SpectrumVOIP

SpectrumVOIP is a Texas-based hosted PBX provider. They provide Voice over Internet Protocol (VoIP) technology solutions and support, with their Network Operations Center.

For Spectrum, video walls are critical in visualizing information, collaborating, identifying potential issues, and accessing real-time performance data to the entire team.

By leveraging Userful’s software-defined solution, Spectrum now has the ability to monitor call data in real-time, troubleshoot information at a glance, and identify potential problems before they have an impact.

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Empresa Malagueña de Transportes (EMT)

EMT monitors over 80+ traffic cameras as well as proprietary cameras installed in inside the vehicles themselves. They needed to be able to monitor the inside of the vehicles in real-time and switch quickly between the different feeds throughout the transportation network.

Userful fit EMT’s needs perfectly because it was able to handle a virtually unlimited number of inputs, and easily scale the number of outputs it can offer.

With Userful, EMT achieved their goal of refreshing the command center with better visualization, more simultaneous cameras on display, and the flexibility to show desktop content and online notifications in real-time.

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Sufflok Construction

Suffolk ran into a roadblock when the video solution they originally implemented could no longer handle their growing needs. In addition to streaming live video from various different construction sites, Suffolk now required access to a wide library of content and needed to display more than one source on their walls simultaneously.

Userful helped Suffolk achieve its vision of innovation with dynamic and flexible video walls in their Smart Labs. Suffolk’s engineers and operators also enjoy the convenience of being able to control the displays and content remotely from a tablet, significantly improving Smart Lab operations.

The Userful video walls have empowered the Suffolk team to explore innovative ways to leverage new technologies, which provides significant value to clients and stakeholders.

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Contact Us

Create Your Ideal Operations Center Workflow.

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