Running an Ops Center?
You’ll Want to See This.
Why Operations Leaders Rely on Userful
A Single Software Solution
with the Industry’s Lowest TCO.
Command Center Video Walls
Easily manage all of your displays and collaboration tools, including video walls, DV-LED, and single screens, from one platform.
Advanced Operator Workstations
Enable soft-KVM functionality for operators to use their keyboard and mouse across multiple interactive sources.
War Rooms
Share content in a secure, air-gapped meeting space for better collaboration & visibility of critical information.
Operational Alerts
Share coordinated alerts and real-time notifications across existing displays, video walls, and audio systems.
Easy to Learn & Use
Your display configuration is crucial and may need to adapt instantly. With Userful's intuitive UI, operators can effortlessly adjust and save preset information on the video wall with the push of a button.
My favorite feature, is the drag and drop from the source to display - you can get any source on the wall with a simple drag and drop that is hard to mess up and easy to teach
Centralized Management
Allow your operators, no matter where they are located, to control and stream any source of information to any screen around the globe using a keyboard & mouse. This will enhance real-time collaboration and improve your operators’ situational awareness.
The flexibility of delivering the video wall content via the network, and having the streamlined zero clients on-site, rather than having media players, and controllers that take up a lot of space, is a great advantage to the Userful solution.
Power Decisions Beyond the Control Room
Userful's software solution is display-agnostic and designed to run on IT standards, enabling you to securely share critical information and dashboards across various displays, for war rooms and beyond.
The flexibility of the Userful devices allows us to use the same system for individual display or for display walls. This allows our digital display dollars to go further and thus allowing us to invest in a more robust digital display environment)
Case Studies
Real-World Results in Operations Centers and Beyond
SpearTip
SpearTip is a cyber counterintelligence firm that proactively protects its diverse range of multinational clients against cyber threats of all kinds.
Their team of security analysts is constantly monitoring malicious activity and potential vulnerabilities to provide their clients with industry-leading protection.
By choosing Userful’s software-defined platform, the SpearTip team spent only 20% on the deployment compared to alternate solutions and was able to benefit from reduced total cost of ownership as programming, training, and networking were provided.
SpectrumVOIP
SpectrumVOIP is a Texas-based hosted PBX provider. They provide Voice over Internet Protocol (VoIP) technology solutions and support, with their Network Operations Center.
For Spectrum, video walls are critical in visualizing information, collaborating, identifying potential issues, and accessing real-time performance data to the entire team.
By leveraging Userful’s software-defined solution, Spectrum now has the ability to monitor call data in real-time, troubleshoot information at a glance, and identify potential problems before they have an impact.
Empresa Malagueña de Transportes (EMT)
EMT monitors over 80+ traffic cameras as well as proprietary cameras installed in inside the vehicles themselves. They needed to be able to monitor the inside of the vehicles in real-time and switch quickly between the different feeds throughout the transportation network.
Userful fit EMT’s needs perfectly because it was able to handle a virtually unlimited number of inputs, and easily scale the number of outputs it can offer.
With Userful, EMT achieved their goal of refreshing the command center with better visualization, more simultaneous cameras on display, and the flexibility to show desktop content and online notifications in real-time.
Sufflok Construction
Suffolk ran into a roadblock when the video solution they originally implemented could no longer handle their growing needs. In addition to streaming live video from various different construction sites, Suffolk now required access to a wide library of content and needed to display more than one source on their walls simultaneously.
Userful helped Suffolk achieve its vision of innovation with dynamic and flexible video walls in their Smart Labs. Suffolk’s engineers and operators also enjoy the convenience of being able to control the displays and content remotely from a tablet, significantly improving Smart Lab operations.
The Userful video walls have empowered the Suffolk team to explore innovative ways to leverage new technologies, which provides significant value to clients and stakeholders.
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