Userful Launches New Services & Innovations
for Infinity Platform

The Userful Infinity Platform is a comprehensive suite of interconnected data visualization tools for both centralized and distributed operations.

Applications

Through a single platform and single license, users gain access to eight (8) different applications to modernize workplace operations, interconnected across a global footprint. While some enterprises employ only one of these applications, multiple applications can be used together to construct a unique workflow.

Decisions

uConduct

Spaces

Notifications

Trends

OPStreams

uControl

Engage

Platform-as-a-service

platform-as-a-service-diagram
wheel-2025

Platform Integrations
Seamlessly connecting userful to your tech stacks.

Userful leads the industry with best-in-class integrations

  • Native Integrations
    power bi
    tableau
    epic
    grafana
    power point
    servicenow
    domo
    more
  • Native-Compatible Integrations
    Extendable to ERP, Security, Industrial Automation, and IoT platforms

3rd-Party CMS Integrations :
appspace
korbyt
art of contenxc
engage CMS


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Decisions

Control Room Video Wall

Modernize Operations Centers

Modernize Operations Centers
Enhance SOC, NOC, EOC, and ADT with live interactive display control and advanced video wall configurations.

Up to 8K Resolution

Up to 8K Resolution
Supports video walls, LED, DVLED, and standalone displays.

Aggregate Data from any source

Aggregate Data from any source
Integrates BI/ERP tools, RTSP camera feeds, web sources, RDP, VNC, HDMI, and more

Automated Actions

Automated Actions
Leverage API triggers and workflows for data-driven decision-making.

Network Agnostic

Network Agnostic
Operates in both air-gapped and connected environments.
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uConduct

Advanced Operator Workstation

Customizable Workspaces

Customizable Workspaces
Resize, zoom, pop out, and position windows across multiple displays.

Multi-Source Control

Multi-Source Control
Manage interactive & non-interactive sources from a single web-based interface.

Software-KVM

Software-KVM
Minimum latency (>100s) for instant operator response.

Standard Hardware Deployment

Standard Hardware Deployment
No proprietary systems needed, reducing TCO & enhancing scalability
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Spaces

Secure, Real-Time Content sharing
& Workplace Collaboration

Multi-User Casting

Multi-User Casting
Supports up to 10 users sharing different sources simultaneously.

Secure Corporate Resource Sharing

Secure Corporate Resource Sharing
Stream content from Userful Infinity apps and external devices.

Video Conferencing

Video Conferencing
Integrates with Webex, Teams, Zoom, and Google Meet for seamless collaboration.

Secure & Encrypted

Secure & Encrypted
WebRTC with SSL ensures real-time, protected data sharing.

Network Agnostic:

Network Agnostic:
Operates in both air-gapped and connected environments.
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Notifications

Corporate Notifications

Versatile Alerts

Versatile Alerts
Supports corporate messaging, emergencies, and real-time updates.

Multi-Format Notifications

Multi-Format Notifications
Deliver text, images, videos, and audio instantly.

Dante Audio Support

Dante Audio Support
High-quality, synchronized audio distribution.

Automated Scheduling

Automated Scheduling
Configure and schedule alerts for efficiency.

Centralized Management

Centralized Management
Intuitive interface for streamlined operations.

Coming Soon

Coming Soon
SMS, email, and social media alerts
tableau-dashboards-dark


Trends

Datametrics Visualization & Real-Time Decision Making

Enterprise-Grade Security

Enterprise-Grade Security
No data stored; integrates via OAuth2 authentication.

Persistent Sessions

Persistent Sessions
Maintains authenticated dashboards instead of screen captures (WebMacro) = Not secure & scalable.

Scalable Distribution

Scalable Distribution
Deploy across video walls, operator workstations, and remote locations.

Multi-Window Control

Multi-Window Control
Display and manage multiple sources across different layouts.

Automated Playback

Automated Playback
Schedule and manage content with playlists & scheduling
Screenshot 2025-01-31 at 5.43.15 PM


OPStream

Secure Streaming to Remote Teams / Sites

Real-Time Streaming

Real-Time Streaming
Distributes sources across the Infinity Platform with managed channel control for remote team

HLS Protocol

HLS Protocol
Secure, low-latency streaming (5-8 sec delay) to tablets, laptops, and mobile devices.

Enterprise-Grade Security

Enterprise-Grade Security
RBAC access controls with support for air-gapped and online deployments.

Device-Agnostic Access

Device-Agnostic Access
Fully browser-based, no proprietary hardware required.
Screenshot 2025-01-31 at 5.43.37 PM


uConduct

Leadership Interactive Tool

 

A remote management tool for leadership, enabling one-touch preset-based changes to sources playing across video walls, standalone displays,and other destinations with the secured network.
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uConduct: uStream

Unified Dashboard for Leadership

 

Centralized Monitoring

Centralized Monitoring
Leadership can view all active sources across the organization on tablets or iPads.

Secure Streaming

Secure Streaming
Uses HLS protocol with a 5-6 second delay for real-time insights.
Screenshot 2025-01-31 at 5.26.11 PM


Engage

Operational Signage - CDN & CMS

 

Robust CDN with lightweight CMS

Robust CDN with lightweight CMS
Ensures seamless content delivery for smooth playback and distribution, including playlists & scheduling.

Ultra-High Resolution Content

Ultra-High Resolution Content
Supports up to 8K resolution for corporate signage, digital art, and artistic video walls with live interactivity.

Third party CMS Integrations

Third party CMS Integrations
Robust content management system that integrates with multiple CMS platforms, offering 1000+ built-in templates with advanced CMS functionalities.

Enterprise Security

Enterprise Security
RBAC-enabled, supporting air-gapped and connected environments.
gcm


Global Cluster Manager

IT Infrastructure Management

 

Centralized Control

Centralized Control
Manage, monitor, and scale on-prem, cloud, and virtual servers from a single interface

Enterprise-Grade Security

Enterprise-Grade Security
Ensure secure resource distribution and server oversight without exposing sensitive data.

Backup Support

Backup Support
Enable reliable backups for disaster recovery across all deployments.

Userful accelerates digital transformation for enterprise IT with a suite of applications on a single platform. Innovating at the intersection of operations technology and unified communications, Userful improves collaboration and productivity for optimized mission-critical and core workflows. Built on IT standards and protocols, the Userful Infinity Platform is centrally managed, scalable, secure, and future-proofed. Its software-defined architecture reduces total cost of ownership (TCO) and eliminates operational silos.

Userful partners with leading global companies powering a technology ecosystem that ensures seamless integrations and end-to-end interoperability. A multinational company with headquarters in Austin, Texas, and Calgary, Alberta, Userful supports customers in more than 100 countries around the world.